The temptation for municipalities to select design professionals based on the lowest bid for their infrastructure improvement projects has grown as public agencies struggle to absorb budget shortfalls. Unfortunately, many officials soon discover that trying to cut corners on engineering and design is not in the long-term best interest of the project or the community.
Design professionals (engineers, architects, etc.) have the greatest potential to influence the short and long term success of a construction project. Although engineering fees typically account for less than 5% of a projects lifecycle costs, the final design can have a significant effect on the remaining 95% of a project’s costs for construction, operation and maintenance.
Procuring design professionals using a qualifications-based approach also gives owners an opportunity to interview the firms before selection. Owners can experience first-hand how the firm communicates and can ask questions that would not be afforded under a low bid process. After you make your selection, you have the benefit of developing a detailed scope of services with the professional so that each party is clear on what is expected. This will improve trust, reduce misunderstandings, and will ultimately get the best price because costs are not added for unknowns and uncertainties.
Municipalities should review their procurement policies to ensure they are not treating professional services like a commodity. Buying office supplies is not the same as hiring an engineer, and the procedures should reflect the difference. When you hire a design professional, you are buying their knowledge, expertise and experience. Caution: if you select your professional based solely on the lowest price, you may get what you paid for.
“It is unwise to pay too much, but it’s worse to pay too little. When you pay too little, you sometimes lose everything because the thing you bought was incapable of doing the thing you bought it to do.”
-John Ruskin (1819-1900)